Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly, including: name, email address, phone number, home address, vehicle information, and payment details. We also collect photos taken during washes for quality assurance.

2. How We Use Your Information

We use your information to:

  • Provide and improve our car wash services
  • Schedule and route wash appointments
  • Process payments securely through Stripe
  • Send service notifications and updates
  • Respond to your inquiries and support requests

3. Information Sharing

We do not sell your personal information. We share information only with Stripe (payment processing), our service technicians (to perform washes), and when required by law.

4. Data Security

We use industry-standard encryption and secure servers to protect your data. Payment information is processed directly by Stripe and we never store your full credit card details.

5. Your Rights

Under PIPEDA, you have the right to access, correct, and delete your personal information. Contact us at [email protected] to exercise these rights.

6. Cookies

We use essential cookies for website functionality and analytics cookies (Google Analytics) to understand how visitors use our site. You can opt out of analytics cookies.

7. Contact

For privacy-related questions, contact our Privacy Officer at [email protected].