Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing or using Rinse services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Subscription Services

Rinse provides mobile car wash subscription services. By subscribing, you agree to:

  • Pay the selected plan's monthly fee
  • Provide accurate address and vehicle information
  • Ensure access to your vehicle at scheduled times
  • Cancel or pause subscription as needed

3. Payment Terms

Payments are processed monthly on your subscription date. All prices are in Canadian dollars. We accept Visa, Mastercard, American Express, Apple Pay, and Google Pay through our secure payment processor, Stripe.

4. Cancellation Policy

You may cancel your subscription at any time. Cancellations take effect at the end of your current billing period. No refunds are provided for partial months.

5. Service Guarantees

We guarantee your satisfaction with every wash. If you are not satisfied, contact us within 24 hours and we will rewash your vehicle at no additional charge.

6. Limitation of Liability

Rinse's liability is limited to the value of services provided. We are not responsible for damage caused by pre-existing conditions, extreme weather, or factors outside our control.

7. Contact

For questions about these terms, please contact us at [email protected].